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6.
All
advanced bookings for over 7 days will incur a 10% non-refundable
deposit. A 50% deposit must be paid, on drop off, if your pet is
boarding for longer than 10 days. Refunds for early collection will
be at the discretion of Kirkby Kennels and Cattery. The outstanding
boarding fee will be due on collection.
7.
Any beds, bedding,
toys, clothing, collars, leads, harnesses, muzzles, treats etc.,
supplied by the owner are left and worn at their own risk. However,
we cannot guarantee that they will be returned in the same condition
or at all due to the event of them being damaged/destroyed by the
pet(s). Any harm/damage done to the pet(s) as a subsequence of
these, resulting in veterinary attention, will again be at the
owner’s risk and expense.
8.
Collection must be made by 10am or a further full day will be
charged. Animals accepted and collected during business hours only.
No pet will be released to a third party without a letter of
authorisation or a ‘password’. If full cost of boarding has not been
paid, they must settle the outstanding charges before releasing the
pet(s).
9.
The owner warrants that the pet(s) being boarded, to the best of
their knowledge, is/are in a fit and healthy condition including 14
days prior to boarding. Written information must be provided of any
veterinary treatment every time the dog is boarded. Written details
of any special diets, allergies, injuries or ailments must accompany
the animal on every boarding.
10.
We will provide the pet(s) with their normal diet as directed by
you. However, consumption of this diet might change whilst boarding
and we therefore take no responsibility if your pet(s) have lost or
gained some weight during this time. Any special dietary
requirements will be given as per owner’s instructions. All
reasonable efforts will be made to administer oral medication or to
apply external treatments as directed. (Charges may apply). However,
if veterinary assistance may be required without prior consultation,
this will be at the owner’s expense.
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